Company description

 

VERINT software generates actionable intelligence through the collection, retention and analysis of voice, fax, video, email, Internet and data transmissions from multiple types of communications.

Based in Woodbury, New York,  VERINT SYSTEMS INC. (NASDAQ: VRNT), formerly Comverse Infosys Inc., is a leading provider of analytic software solutions for communications interception, digital video security and surveillance, and enterprise business intelligence.  VERINT software generates actionable intelligence through the collection, retention and analysis of voice, fax, video, email, Internet and data transmissions from multiple types of communications.  VERINT products are installed in government facilities, airports and transportation systems, customer contact and service centers, corporations, financial institutions, and other organizations. VERINT has a global presence with sales and support services across the U.S. and in 50 countries world-wide including Australia, Brazil, Canada, France, Germany, Hong Kong, Israel, Japan, Mexico, the Netherlands, Singapore and the United Kingdom. 
VERINT is a subsidiary of Comverse Technology, Inc. (NASDAQ: CMVT).  
A $1.2 billion company, Comverse Technology is a NASDAQ-100 Index Company and Standards & Poors 500 Company. 


Based on a new version of their flagship Intelligent Recording™ platform, ULTRA™, the new solutions of Verint System provide companies with customer intelligence, empowering organizations to make better decisions, faster. ULTRA improves contact center performance and customer experience, provides actionable information for the entire enterprise to develop customer-winning strategies.  
Verints’ contact center monitoring products include real-time monitoring with e-coaching tools, multi-channel agent performance measurement, synchronized ScreenCapture™, and customer relationship management (CRM) enhancement offerings such as Voice in CRM (vCRM™), a unique Verint System application.  

The company’s products are installed in financial institutions, customer service centers, telemarketing centers, and other contact centers worldwide. Verint Systems has a global presence with sales and support services across the U.S. and in 50 countries including Australia, Brazil, Canada, France, Germany, Hong Kong, Israel, Japan, Mexico, the Netherlands, Singapore and the United Kingdom
 

 

Active Partner

Yes

Partner Level

Advanced Partner
OSCC Partner

Date of Partnership start