Nice Technologies Inc.

NICE is a worldwide leader of multimedia digital recording solutions that are used to verify  transactions,  build  lasting  customer  loyalty, enhance security, and improve air safety.

NICE is a worldwide leader of multimedia digital recording solutions that are used to verify  transactions,  build  lasting  customer  loyalty, enhance  security,  and  improve air  safety.  NICE's  solutions  enable  its  customers  to  improve  their businesses  by  effectively  recording, 
storing,  evaluating,  and  managing  voice  communications,  call  data,  desktop  screens  and video. 
 
NiceLog®  is  a  market-leading  digital  voice  recording  system  that  provides  a  wide  range  of solutions  including  total  recording,  recording-on–demand,  and  selective  recording.    The NiceCLS  (Call Logging  System)  adds CTI capabilities to  the system enabling  users to search for  calls  based on caller ID,  extension number, agent  ID,  customer ID,  etc.
  
NiceUniverse®  is  a  comprehensive  quality  management  solution  that  provides  time  saving tools  and  analysis  applications  to  raise  the  level  of  performance  in  the  contact  center.  

NiceScreen provides the ability to capture screens to evaluate the effectiveness of web chat, 
e-mail, and communications and to analyze the use of specialized contact center applications.