Tiger Prism (Business Intelligence for Unified Communications)

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Collaboration and Unified Communications are an essential component for clients during their digitisation journey. Understanding and analysing real-time event data enables the delivery of a richer and more enjoyable customer and workforce experience. 

Extracting data in real time, Prism delivers key insight to drive business decisions, improve efficiency and identify cost saving opportunities. Using intuitive dashboards, customisable reports and easy-to-use analytics, Prism ensures the simple and effective management of your communications infrastructure, even for non-technical users. Whether you have 100 or 100,000 devices Prism is highly scaleable and fast, making it an ideal option for a vast range of enterprises worldwide. 

Prism allows you to:
•Manage communications expense
•Monitor people’s productivity
•Determine SIP trunking capacity
•Drive decisions using analytics
•Detect fraud and security breaches
Measure adoption of collaboration services

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