CMG

No product descCMG product suite provides functionality for routing incoming
calls directly to the right person so that everyone can focus on their core activities which means better productivity and
improved customer service.
The routing is based on a regularly updated contact management database that serves both the attendant application as well as the office user applications, e.g. through automatic synchronization with the e-calendars. The attendant application is integrated with AcWin for Siemens HiCom 300 and HiPath 4000ription yet.