eMail Management, Web Collaboration, eCRM, Knowledge Management von KANA, LivePerson, Novomind AG u.a.

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<P>TeDeG GmbH offers high qualtity best of breed eService solutions from different vendors.</P>
<P>Areas covered are</P>
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<LI>eMail management 
<LI>web collaboration 
<LI>virtual agents (avatars) for web self service 
<LI>online sales and chat solutions
<LI>Knowledge management solutions including AI methods 
<LI>eCRM </LI></UL>
<P>TeDeG promotes <STRONG>KANA</STRONG> <EM>Response</EM> and <STRONG>novomind</STRONG> <EM>iMail</EM> as high quality ERMS for different kinds of customer requests, <STRONG>novomind</STRONG> <EM>IQ</EM> as web avatar to face the challenge of web collaboration and <STRONG>KANA</STRONG> <EM>IQ</EM> for state of the art Knowledge Management. Addtionally TeDeG GmbH offers the highly effective online sales and chat solution with active webmonitoring by <STRONG>LivePerson</STRONG>.</P>