EasyPop

EasyPop aims at the computer-telephony integration offering extra functionality at the desktop. Connection with Hicom / HiPath is done by means of CSTA. With the help of the extremely simple (database-) application-link, EasyPop incorporates different powerful functions like:

-Outbound dialling from almost any desktop-application, not only your CRM.
-Screen Pop in almost any desktop-application.
-Call Control by means of the PC.
-Clear overview of the status of all active calls (currently on your extension).
-Automating of the workflow at the desktop with the help of macros.